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FAQ

1. What countries do we ship to?

We ship to the USA, UK, most of Europe, and Australia.

2. What is our return/exchange policy?

As a brand using print-on-demand services, we do not hold any stock, which means we are unable to accept returns or exchanges. We apologize for any inconvenience this may cause. However, to make up for this, we would like to offer you a discount code for your next purchase. Please contact us at: info@casualproclub.com

3. What if my order arrives damaged?

If your order arrives damaged, please send us a photo of your product at info@casualproclub.com and we'll sort it out promptly.

4. How long will it take to get my order?

Since each item is made to order, it might take slightly longer. Please expect delivery within 10 to 15 days.

5. How do I cancel/modify an order?

You can cancel or modify your order within 24 hours if you made a mistake. You will then be fully refunded or we can modify your order as needed.

For any further questions or assistance, feel free to reach out to us at info@casualproclub.com.

 

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